Welcome to Book Club

Developing leaders to improve results…designing cultures to improve lives.

About the Club

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7 Virtual Sessions

Our 2025 Book Club includes a guided tour of Management for Omotenashi and Own the Gap, by the author, Mike Martyn.  Each week includes themes from the reading and questions to guide your reflection.

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2 Award Winning Books

Both books are winners of the Shingo Publication Award; Own the Gap (2013) and Management for Omotenashi (2022).

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Best Practices

In addition to answering questions about the content of the books, Mike will share real-life examples and best practices from 20 years of implementation.

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