2025 Book Club (MFO+OTG)

Your Instructor

Founder and President of SISU Consulting Group, Mike is based in Portland, Oregon but travels extensively to support clients across the globe, including Europe, Latin America and Asia.  SISU Consulting Group is a Licensed Affiliate for the Shingo Institute and an award winning international consultancy supporting clients in 22 countries and responsible for the training and development of certified Shingo trainers and examiners. 

Mike has personally coached more than 200 organizations in implementing the principles of enterprise excellence, including Baxter Healthcare, Boeing, Raytheon, Intermountain Healthcare, La-Z-Boy, OC Tanner, Daimler, University of Washington, Aera Energy, Boston Scientific, Christie Clinic and Abbott.  Over the past 20 years, Mike has contributed hugely to the development of the Shingo Model and Assessment Framework, is Director Emeritus of the Shingo Institute, 4x  Shingo Prize winning author and Lifetime member of the Shingo Academy. 

In his Shingo Prize winning book, Own the Gap, Mike sets out a clear and successful methodology for helping organizations translate the theory of the Shingo Model into reality, and by focusing on the 4-Key Systems, achieve world-class business results.  In 2023, Mike’s book Management for Omotenashi won the Shingo Publication Award.  A companion to Own the Gap, this book teaches organizations how to lead for purpose, passion, and performance

Prior to founding SISU, Mike worked in the private equity arena, successfully turning around companies in both manufacturing and service industries.  It was during this time as a turnaround specialist that Mike was personally mentored in the principles of the Toyota Production System and refined his approach to driving business results by designing a management system that engages each member of the organization in team-based problem solving toward customer-centric goals.