Helping Those Who Help Themselves

“I am only one, but still I am one.  I cannot do everything, but still I can do something; and because I cannot do everything, I will not refuse to do something that I can do.” – Helen Keller We feel best helping those people who help themselves.  Both as team members...

Fostering an Environment of Scientific Thinking

Describing what it looks like when an organization “embraces scientific thinking” has evolved over the years at the Shingo Institute. If the reader was to look at the Shingo Model™ and Guidelines published just three years ago (2012), one would see a focus on training...